1. What is SMS marketing?
SMS marketing is a form of communication that allows businesses to send promotional messages, updates, and alerts directly to customers’ mobile phones via text messages.
2. How does Senderium work?
Senderium enables you to create and manage SMS marketing campaigns easily. You can automate messages, schedule campaigns, and track performance, all while connecting with major wireless carriers.
3. What features does Senderium offer?
Senderium offers a variety of features, including bulk SMS sending, automations for abandoned carts and customer rewards, scheduling capabilities, link shorteners, and multimedia messaging (MMS) options.
4. Can I cancel my plan at any time?
Yes, you can cancel or upgrade your plan at any time, giving you the flexibility to choose the best option for your business needs.
5. Are there any hidden fees?
No, there are no hidden fees with Senderium. You only pay for the features included in your selected plan.
6. How do I get started with Senderium?
Simply sign up for an account, choose your preferred plan, and start creating your SMS marketing campaigns. Our user-friendly interface guides you through the process.
7. Is my data secure with Senderium?
Absolutely! We prioritize security and are compliant with ISO/IEC 27001 standards and GDPR regulations to ensure your data is protected.
8. Can I send multimedia messages (MMS)?
Yes, Senderium allows you to enhance your SMS campaigns with GIFs and images, making your messages more engaging.
9. What types of businesses can benefit from SMS marketing?
Any business can benefit from SMS marketing, including retail, e-commerce, restaurants, and service providers, as it helps improve customer engagement and retention.
10. How can I contact support if I need help?
You can reach our customer support team via email or through our online chat feature on the website. We’re here to assist you with any questions or issues you may have.